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Tripadvisor Certificate of Excellence 2014–2018 for Red Star Surf

What Your Reviews Taught Us: Tripadvisor Awards 2014–2022 and 4.8 on Google

By Andrey · · 2 min

Between 2014 and 2022 Red Star Surf received Tripadvisor’s Certificate of Excellence every year and then its Travellers’ Choice award, and today our guests rate us 4.8 out of 5 on Google. We are proud of that — but the part that matters most is not the badge. It is what the reviews made us change.

We read every review

Every review on Tripadvisor and Google is read by the team, the good ones and the critical ones. Praise tells us what to protect; criticism tells us where to work. Over the years, a lot of small changes in the school and the surf houses started with one sentence written by a guest.

What changed in the surf lessons

The biggest changes came from feedback on the lessons themselves. Video analysis, which used to happen once a week, became a daily part of the longer lessons, because guests told us the weekly session came too late to fix anything. We shortened the breaks in the four-hour lessons so students stay in the flow and spend more time in the water. And we keep groups small — normally up to five students per instructor — because that is what reviewers mention most when a lesson went really well.

Guests and instructors together in the Red Star Surf shop

What changed in the surf houses

In our accommodation in Caleta de Famara, reviews led to many small things that add up: places to store boards, clearer information on arrival, and a steady stream of fixes you would only notice if they were missing. None of it is spectacular. All of it came from someone taking two minutes to tell us.

Keep telling us

If you have surfed or stayed with us, the best thanks is an honest review — on Tripadvisor, on Google, or simply a message to the team. It helps other travellers decide, and it helps us keep improving. And if you are still choosing a school, read what guests say, then come and see for yourself with a beginner surf lesson or a week on a surf camp.

A surf group with their boards under the Famara cliffs

Reviews — FAQ

How is Red Star Surf rated?

Guests rate Red Star Surf 4.8 out of 5 on Google. On Tripadvisor the school received the Certificate of Excellence from 2014 to 2018 and the Travellers’ Choice award from 2018 to 2022.

Where can I leave a review?

On Google or Tripadvisor — both links are on this page — or send your feedback directly to the team. We read everything.

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