PRIVACY POLICY
REDSTARSURF will never, and under no circumstances, sell your personal information.
The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentiality and in accordance with the statutory data protection regulations and this privacy policy. The use of our website is usually possible without providing personal information. If personal information (i.e name, address or email address) is collected on our website, this is always done voluntarily. This data will not be disclosed to third parties without your explicit consent.
Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. The following regulations inform you in this respect about the type, scope and purpose of the collection, use and processing of personal data by the provider.
Red Star Surf SLU
CIF: B76073980
Avenida el Marinero 9
ES-35558 Caleta de Famara
+34 928 528 808
E-Mail: info@redstarsurf.com
SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from “http: //” to “https: //” and the lock symbol in your browser line.
If SSL encryption is enabled, the data you submit to us can not be read by third parties.
Cookies
The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Server Data
For technical reasons, for example, the following data, which your Internet browser transmits to us or to our web space provider, is recorded (so-called ServerLogFiles):
– browser type and browser version
– The operating system used
– The website from which you visit us (Referrer URL)
– Website you visit
– Date and time of your access
– Your Internet Protocol (IP) address.
This anonymous data is stored separately from any personal information that you may provide and therefore, does not allow any conclusions to be drawn about a particular person. It is evaluated for statistical purposes in order to optimize our website and our offers.
Contact Possibilities
On our site, we offer you the possibility to contact us by e-mail, via a contact form or a through a booking request form. In this case, the information provided by the user will be stored for the purpose of processing his contact. A passing on of information to third parties does not take place under any circumstances. A comparison of this data with data, which may be collected by other components of our site, does not take place.
Access and Disclosure to Third Parties
We are using several trusted external service providers for storage, data analysis and data evaluation processes. These thoroughly chosen service providers meet the highest data protection standards. Only information absolutely required for the services is provided. We would only have to pass your personal data to third parties without your explicit agreement in case of obligation by a public authority or a court.
Service providers we are currently using
Google Analytics with Anonymization Function
We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter “Google”. Google Analytics uses so-called “cookies”, text files that are stored on your computer and thereby allow an analysis of the use of the website by you.
The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.
We use Google Analytics on our website with an IP anonymization feature. In this case, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.
Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.
In addition, Google offers a deactivation option for the most popular browsers, giving you more control over what data Google collects and processes. If you enable this option, website visit information will not be sent to Google Analytics. Activation does not prevent information from being transmitted to us or any other web analytics services we may use. To learn more about the Google opt-out option and to enable this option, please visit this link: https://tools.google.com/dlpage/gaoptout?hl=de.
Use of Google Maps
We use the “Google Maps” component of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, “Google”, on our site.
Each time Google Maps is activated, Google sets a cookie to process user settings and data when viewing the page that integrates the Google Maps component. This cookie is usually not deleted by closing the browser but will expire after over time unless it is manually deleted by you.
If you disagree with the processing of your data, you may disable the “Google Maps” service and prevent the transmission of data to Google in this way. To do this, you must disable the Javascript feature in your browser. However, please note that in this case, you will not be able to use “Google Maps” or only to a limited extent.
Use of “Google Maps” and information obtained through “Google Maps” is subject to the Google Terms of Use: http://www.google.de/intl/de/policies/terms/regional.html, and the additional terms and conditions for “Google Maps”: https://www.google.com/intl/de_de/help/terms_maps.html.
Use of reCAPTCHA
To protect entry forms on our site, we use the service “reCAPTCHA” of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter “Google”. Through the use of this service, it can be distinguished whether the corresponding input is of human origin or abused by automated machine processing.
The following information is transferred to “Google”: the referrer URL, the IP address, the behaviour of the website visitors, information about the operating system, browser and duration, cookies, presentation instructions and scripts, the input behaviour of the user and mouse movements in the “reCAPTCHA” checkbox.
Among other things, Google uses this information to digitize books and other printed matter, as well as to optimize services such as Google Street View and Google Maps (eg house number and street name recognition).
The IP address submitted as part of “reCAPTCHA” will not be merged with any other data provided by Google unless you are logged in to your Google Account at the time you use the “reCAPTCHA” plug-in. If you want to prevent this transmission and storage of data about you and your behaviour on our website by “Google”, you must log out of “Google” before you visit our site or use the reCAPTCHA plug-in.
The use of the service “reCAPTCHA” obtained information is in accordance with the Google Terms of Use: https://www.google.com/intl/de/policies/privacy/.
Google Web Fonts
This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When opening a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. If your browser does not support web fonts, a default font will be used by your computer. More information about Google Web Fonts can be found at: https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.
Booking layer
Functions of the service Bookinglayer are integrated on our pages. These functions are offered by TimTim B.V., Langstraat 72, 3256 AM Achthuizen, Netherlands, VAT registration number NL821246665B01.
By using Bookinglayer on our website, booking of services can be made. We point out that we, as the provider of the site redstarsurf.com, have no knowledge of the content of the transmitted data and their use by Bookinglayer. Further information can be found in the Privacy Policy of Bookinglayer: http://bookinglayer.com/en/privacy-policy.
Facebook plugins (Like Button)
On our pages, plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the “Like-Button” (“Like”) on our site. An overview of the Facebook plugins can be found here https://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and of their use by Facebook. For more information, see the Facebook Privacy Policy at https://de-de.facebook.com/policy.php.
If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before visiting our page.
Functions of the Twitter service are integrated on our sites. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit will be linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that, we as the provider of the pages, are not aware of the content of the transmitted data and of their use by Twitter. For more information, see the Twitter Privacy Policy at https://twitter.com/privacy. You may change your privacy settings on Twitter in the account settings: https://twitter.com/account/settings.
Google+
Our pages use features of Google+. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
By the use of the Google + button, information is collected and shared worldwide. The Google + button will provide you and other users with personalized content from Google and our partners. Google stores both the information that you gave for the content of + 1 and the information about the page you viewed when you clicked +1. Your + 1’s may appear alongside your profile name and photo in Google services, such as search results or in your Google profile, or elsewhere on websites and ads on the web.
Google records information about your + 1 activity to improve Google’s services to you and others. To use the Google + button, a globally visible, public Google profile that must contain at least your name, is necessary. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you.
Use of the information collected: In addition to the uses outlined above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarized statistics about users’ + 1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.
Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Instagram.
For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/
On our site, we use social plugins from the Pinterest social network operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”). When you visit a page that contains such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.
For more information on the purpose, scope, and further processing and use of the data by Pinterest, as well as your rights and privacy protections, please refer to the Pinterest Privacy Policy: https://policy.pinterest.com/en/privacy-policy
Tumblr
Our pages use buttons of the service Tumblr. The provider is Tumblr, Inc., 35 East 21st St, 10th Floor, New York, NY 10010, USA. These buttons allow you to share a post or page on Tumblr or to follow the provider on Tumblr. When you visit one of our websites using the Tumblr button, the browser establishes a direct connection to the Tumblr servers. We have no control over the amount of data that Tumblr collects and transmits using this plugin. According to the current state, the IP address of the user, as well as the URL of the respective website, are transmitted.
Further information can be found in the Tumblr privacy policy at https://www.tumblr.com/privacy
YouTube
Our website uses plugins from the Google-powered YouTube page. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube Plugin-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited.
If you’re logged into your YouTube account, YouTube allows the association of your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
For more information on how to handle user data, please refer to the YouTube Privacy Policy at https://www.google.com/intl/en/policies/privacy
Hotjar
We use Hotjar to better understand the needs of our users and to optimize the offerings on this website. By using Hotjar’s technology, we obtain a better understanding of our users’ experiences (eg how much time users spend on which pages, which links they click, what they like and what not, etc.) which helps us to provide feedback on our users align. Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices (in particular, the IP address of the device (recorded and stored in anonymous form only), screen size, unique device identifiers, information about the device used browser, location (only country), preferred language for displaying our website). Hotjar stores this information in a pseudonymous user profile. The information will not be used by Hotjar or by us to identify individual users or be aggregated with other data about individual users. For more information, see Hotjar’s privacy policy here: https://www.hotjar.com/legal/policies/privacy.
Gravity Forms
Our website uses Gravity Forms by Rocketgenius, Inc. Their General Terms & Conditions can be found here. Gravity Forms is licensed under the GNU general public license (http://www.gnu.org/licenses/gpl-3.0.txt).
Comment-Options on this website
In addition to comments you make, the comment function on this page will also include information about when the comment was created and if you are not anonymous, the name of your chosen username.
Storage of the IP address
Our comment function stores the IP addresses of the users who write comments. Since we do not check comments on our site before activation, we need this information in order to be able to act against the author in case of infringements such as insults or illegal propaganda.
Service provider “MailChimp”
The newsletter is distributed via “MailChimp”, a newsletter shipping platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA.
The email addresses of our Newsletter recipients, as well as their other information described in these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the shipping and the presentation of the newsletter or for economic purposes, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
We rely on the reliability, IT and data security of MailChimp. MailChimp is certified under the US-EU privacy shield “Privacy Shield” and is committed to complying with EU data protection requirements. Furthermore, we have concluded a data processing agreement with MailChimp. This is a contract in which MailChimp pledges to protect the data of our users, to process it in accordance with its privacy policy on our behalf and, in particular, not to disclose it to third parties. The privacy policy of MailChimp can be viewed here: http://mailchimp.com/legal/privacy/.
Double opt-in and logging
The registration for our newsletter takes place in a so-called double opt-in procedure. After registration, you will receive an email asking you to confirm your registration. This confirmation is necessary, to prevent others to register with external email addresses.
The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Similarly, the changes to your data stored with MailChimp will be logged.
Advertising Emails
The use of contact data, published in the context of the imprint obligation for sending unsolicited advertising and information materials, is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.
Your Right to Information, Cancellation and Blocking
You have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correct, block or delete this data, at any time. For further information on personal data, do not hesitate to contact us at any time.
