Travellers’ Choice & Certificate of Excellence – FIVE-STAR reviews on Tripadvisor
Thanks to your Tripadvisor reviews we’ve been able to improve our services constantly
Most improvements have been made in the surf houses. A few little new extras, such as
- the new board storage racks for the guests of the surf houses,
- and the free-of-charge welcome pack which awaits everyone who checks in at Red Star Surf.
The welcome pack consists of a small bottle of water, some chocolate, shampoo, bathing gel and some orientational info about Famara
But also some critics regarding the surfing lessons were very useful in the past.
We have learned a lot and improved!
- Instead of doing the video correction once a week, now we do it every day.
- We cut the break so the students don’t get out of the flow and can stay longer in the water
- The larger theory part, which includes the daily video correction is taking place in the surf shop now
There is a lot more to say, many little things, but all together, they create the difference. That’s why we will continue reading our reviews carefully and try to improve as much as we can.
Thanks a lot to all our guests and to all your independent reviews.
Your Red Star Surf & Yoga Team Lanzarote